Eight Degrees° of Service Excellence

The Gochnauer at HOME team pledges to always:

  1. Go the extra mile to exceed customers’ expectations and take all reasonable steps to ensure they are delighted with Gochnauer at HOME.

  2. Be honest, ethical and trustworthy.

  3. Provide customers with accurate, complete information to help them make the best decisions for their individual situations.

  4. Perform all work to Gochnauer at HOME’s high standards, ensuring that all codes and regulations are met or exceeded.

  5. Maintain professional behavior and appropriate appearance, adhering to Gochnauer at HOME’s dress policy.

  6. Respect our customers’ homes, privacy and security.

  7. Keep work sites safe, clean and orderly as possible.

  8. Alert customers to potential problems and opportunities to improve system performance.